For Optimal Management
Solari’s solution for user flow management is ideal for all organizations offering public services and operating dedicated service counters.
Optimal queue management means guiding users simply and intuitively to the right service desk, using devices like ticket dispensers and informational displays.
It is also crucial to have a flexible and functional tool for managing service counters, able to adapt to the number of users waiting for each service, assign priorities, or group multiple services at a single counter.
SolariQ is the software that makes all this possible, divided into two main modules:
Management Software
The main goal of this application is to automatically direct users to the available service counter providing the requested service, taking assigned priorities into account.
It is a web-based platform that allows full configuration of the system, device monitoring, and the generation of service usage statistics.
Thanks to its modularity, the system perfectly adapts to both small setups and more complex, large-scale systems.
Counter Software
Key features include:
- Automatic call of the next user in line
- Monitoring of the user’s presence at the counter
- Management of suspended tickets (users called who have not shown up)
- Ability to pause or close the counter
The SolariQ app is designed to simplify ticket booking directly from smartphones and tablets.
Solari di Udine continues its journey of innovation, responding to the everyday needs of users increasingly relying on mobile devices to optimize their time.
We have developed advanced systems to improve service efficiency, enabling clients to manage queues simply and quickly.
With the SolariQ app, you can:
- Book a ticket conveniently from your smartphone or tablet
- Monitor the queue progress in real time
- Receive a notification when it’s your turn, allowing you to reach the destination promptly
- Find the nearest service locations
- Check in advance the number of people currently waiting
The SolariQ app makes the experience more convenient and less stressful, optimizing users’ time and improving the services offered by our clients.
Advantages of Our Solution:
- Operational Efficiency: Automation of processes and reduction of manual activities, allowing staff to focus on strategic tasks.
- Certified Security: Reliable technologies protecting physical and digital access, ensuring full compliance with industry regulations.
- Enhanced Experience: Reduced waiting times and optimal flow management, increasing user satisfaction.
- Real-Time Analytics: Intuitive dashboards to monitor and optimize operations with accurate and updated data.
- Efficient Ticket Booking: Book tickets directly from smartphones and tablets, view waiting times, and receive alerts for your turn.
- Flexibility and Scalability: Solutions adaptable to businesses of all sizes, from small offices to large organizations.
Why Choose Solari:
- Continuous Innovation: We invest in research and development to ensure cutting-edge technologies.
- Tailored Solutions: Every project is designed to meet the specific needs of each client.
- Dedicated Support: We offer immediate technical assistance and training to ensure optimal system adoption.
